Everything you wish to know
Your questions matter to us. Here you’ll find answers about our creations, care, and services
Still curious? Reach out via email, WhatsApp, or connect with us directly on Instagram @modaemodo
Does the jewelry lose its color?
Does the jewelry lose its color?
Over time, the color may fade or change slightly, but the charm of the piece remains. If it becomes darker, you can clean it with a mild detergent or with a soft toothbrush and toothpaste dissolved in warm water.
How can I purchase your products?
How can I purchase your products?
You can view and purchase directly from our official website: www.modaemodo.com
What are the shipping times and costs?
What are the shipping times and costs?
We ship throughout Italy and abroad. Standard delivery times are 2–6 business days within Italy. For international orders, delivery may take 4–9 business days. Shipping within Italy is free for orders over €69. For other orders, the cost will be calculated at checkout.
Can I return or exchange a product?
Can I return or exchange a product?
Yes, you have 7 days from the date of receipt to request a return. Please contact us at info@modaemodo.com, providing your order number and the reason for the return. We will send you detailed instructions.
How can I contact you for assistance or advice?
How can I contact you for assistance or advice?
We’re always happy to help! You can write to us by email at info@modaemodo.com, on WhatsApp at +39 379 174 9731, or via DM on Instagram @modaemodo
